FROM:- Vinod Kumar Mehandru @ CEO'S DESK - April 13, 2011

ARE YOUR MANAGERS READY TO RECRUIT

Nimble introduces Brinstorming Workshop on Art of Recruitment

In the picture 3 Idiots, Sharman Joshi's Interview during Campus Placement is very revealing and interesting. He is very frank and shows his attitude. In real life how many would select a candidate for being so upright!. May be we are afraid to hire employees who mat behave differently from our expected norms.


That throws in the question of some-one being selected highly depends on the Paradigms governing the attitude of the Interviewer. Sometimes it can be a loss for the organization if some candidates are rejected on account of the thought processes of the interviewer.


It is interesting to know that we hardly expose managers and senior managers in the art of interviewing. Whereas adequate advances have been made in this art, including competency based interviewing - the lack of awareness and the seriousness with which interviews are held can lead to hiring wrong candidates.


Is it time to do some brainstorming? Nimble can facilitate this process. Contact us by sending an eMail to VK (vkm@nimble.in) or PAwan (pawan@nimble.in) or call us up - VK - +919810008276 or Pawan - +919322105859.

We guarantee our brainstorming session with your managers would improve the hiring process with consequently better return on efforts made.

VK

April 13, 2012

 

FROM:- Vinod Kumar Mehandru @ CEO'S DESK - December 13, 2011

ARE YOUR MANAGERS READY TO MANAGE

Nimble introduces First Time Manager's Training

Conventionally, organizations promote good performers with high potential to positions of higher responsibilities. Performing well in positions lower than the supervisory / managerial level mostly depends on value addition based on job-skills and knowledge also known as RUGGED INDIVIDUALISM!. However, the promotion to the managerial level requires additional soft skills which most of the First Time Managers (FTM) did not have an opportunity to understand, develop and practice at lower levels. Many FTM™s who were considered A-players (high-flyers) get frustrated and start getting de-motivated when they are not able to quickly understand the basics of getting work done through their team members. As we all know, the art of influencing and team-work along with some personal skills play a major role in success of FTM's.

Nimble recognizes this need of FTM's and has observed and experienced their effect on organizationls performance at various client organizations. We have developed extensive content to conduct a workshop for FTM's to reinforce the expectations which organizations have from FTM's.

We are pleased to enclose our brochure describing briefly the FTM Workshop for your First Time Managers! Should you be interested to seek NiMble's help, we can discuss it further with you and your team and take it forward. Simply send an eMail to VK (vkm@nimble.in) or PAwan (pawan@nimble.in) or call us up - VK - +919810008276 or Pawan - +919322105859.

You can count on Nimble's wide experience of Management Consulting in diverse Industry Segments.

VK - Dec 13, 2011.

 

FROM:- Vinod Kumar Mehandru @ CEO'S DESK - August 12, 2011

RATE yourself for Credit-Worthiness

Nimble introduces Excelrate© for quick results!


Studies on survival rate of new enterprises show that only about 30% to 50% survive beyond the 5th year of their existence. This would vary across the world. India is a growing market (as of now) and our survival rates are better. However, inspite of the favourable environment, the rate of growth of many Small & Medium Enterprises (SME’s) is stalling. Among various reasons, the lack of access to capital for growth and day-to-day working ranks quite high!
By their nature, SME’s have no time to think and work on a Strategy which would help them GROW! The day to day routine problems keeps the Proprietor / Management busy. Imagine if you do all the home work and studies for your child – would it help him / her grow? This would keep you busy all right – but at the cost of the child. This has parallel in the Business where the proprietor works within the Business rather than on it! The SME becomes a full time employment for the proprietor rather than a business which needs to be worked upon to help it mature & grow. Systems, Processes, Leadership, Succession, Sustainability, etc. do not get adequate attention during the infancy stage of Business.
When SME’s go to a Financial Institution or a Bank to get a loan, the lacunae or absence of a Strategic Plan for Growth supported by adequate Management Practices, Human resources etc. makes it difficult to get the loans sanctioned. Even when a Loan is sanctioned, the interest rate charged is higher, if your organization is poorly rated by the Bank.
Nimble supports organizations by bringing in its’ experts to study your organization from its’ creditworthiness angle and advises the shortcomings which can affect your success / failure to attract Finances. Interested – ask for our brochure or get in touch with me at
vkm@nimble.in or Pawan at pawan@nimble.in or Chandrashekhar Dhone at cs@nimble.in

VK - August 12, 2011

 

FROM:- Vinod Kumar Mehandru @ CEO'S DESK - Feb 21, 2011

Culture and Core Values – role of Leadership

Amity01

I was recently Chairing a Session on “Promoting Business Excellence – Through Best Quality Practices for Sustained Success of an Organization” at Amity University,  NOIDA. Lt. General Lal – was the Guest of Honor. With his vast experience, he was absolutely clear about the role of culture and leadership in attaining Business Excellence. I would like to share one good example he shared. (These are not his exact words – but my understanding!).

In a production company a control parameter for temperature was supposed to be kept at 300C (Upper Control Limit - UCL). The shop supervisor reported to CEO that he is shutting down the plant since this control parameter is at 302C and that he is not able to bring it back within control limits. The CEO looked at actual value of the parameter – just 2C deviation! Supervisor again insisted that it was beyond the UCL.

CEO was under pressure to deliver the production in time and did not wish to default on delivery schedule. He therefore told supervisor to continue the production and that 2 Degrees Centigrade deviation from UCL would not effect.

General Lal linked this episode to the Culture of the organization. CEO had unknowingly suggested to the employees that the expectations written down in QC documents approved by the management need not be honored in entirety.  The message was clear - limits set in process documents can be exceeded and need not be taken seriously. Breach in culture / values had taken place.

How would the Supervisor take decision next time? Unknowingly, the level of decision taking has been relegated to higher level? Does he have to check every time? Can he go to 310C? …How can such an organization excel in Business – if the top brass itself relaxes on quality and norms? If 302C is acceptable, why is the norm of 300C specified in the first instance?

This simple example illustrates the contribution of Senior Leadership Team to Culture of the organization. If the leadership team cannot walk the talk and accepts poor quality and non-adherence to prescribed norms and requirements – the employees cannot be blamed for poor commitment to Client Requirements. I have seen many organizations accepting deviations from norms without any consequence to the responsible employee and letting him/her off without even a feedback. One seemingly simple decision  – takes the organization down the spiral of Business Excellence!

Who in your organization is responsible to set, keep and honor the Culture and Core Values of the organization? Do you have the Core Values defined and discussed with your team?

NiMble can help you conduct an internal workshop to define your Value Statement contact me at vkm@nimble.in or Pawan at pawan@nimble.in  You would find a marked change in working environment in less than six months – if you follow our tested implementation plan. But are YOU ready to walk the talk?

VK - Feb 21, 2011

 

FROM:- Vinod Kumar Mehandru @ CEO'S DESK - Sep 7, 2010

Absolute Revenue Management (ARM)

It makes me wonder as to why is it that most organizations concentrate on cost cutting? Some  reduce staff, others cut on travel , while  some delay payments to suppliers and so on... These measures have inherent disadvantages like loss of talent, strained relationships with suppliers and partners, reputation loss, reduced contact with customers etc. Such behaviour reduces the chance of sustaining business in the long run and causes workforce demotivation.

Leave the cost cutting to lower levels by adjusting the KPI parameters – cost cutting is straightforward but needs policing and constant monitoring - may be a weekly watch – not a CEO’s job. I believe as a CEO, we should focus on maximizing revenues. As we all know, the marketing is evolving at a fast pace. CRM, real-time analytics, rigorous market segmentation, competitor-watch, frequent voice of customer analysis, use of Pareto Analysis and the recent “Long Tail” phenomenon are being used by organizations with great effectiveness and benefits. It is now not difficult to categorize customers into smaller homogeneous groups and targeting them for their specific needs and create customer satisfaction all around! Looking at existing historical data and market analysis, we can make sense and find innovative ways to hunt for the right opportunities. This is time to hit targets previously considered unattainable and open new avenues for revenue generation.

Nimble offers ARM (ABSOLUTE REVENUE MANAGEMENT) services to help organizations have a fresh look at its marketing and sales operations. We look at your marketing strategy to evaluate that all opportunities are being cashed! We assist in finding ways to maximize revenue generation and how these can be acted upon. ARM focuses on solving this challenge by profiling the customers and defining the best channel to reach target customer sub-groups.

Contact me (DELHI - vkm@nimble.in ) or Pawan (Mumbai- pawan@nimble.in ) or Arun (Jaipur - arunm@nimble.in ) or Manoj (Kenya- manoj@nimble.in ) if you like NiMble to share our thoughts on ARM with you. It would be a great pleasure sharing our excitement with you.

VK

September 7, 2010

 

Competency Driven Organiztions (CDO) Feb 11,2010

Develop Strategy and then Execute it! Plain and simple – still many organizations do and many don’t get the right results. Why? Either your strategy is not right or has not accounted for competency level of the employees.

Competency of employees is the key to success. More and more organizations have started looking at the competencies available in-house and started comparing it with what it needs. Bridging the gap between what competencies you have and what you SHOULD have is the key. After all we all know that Human Resource is the key resource and a Competent Human resource of the organization is the real Human Capital it holds!

A competent employee does his job well!

Is it just because he/she has knowledge & skills?

No ! – knowledge and skills are necessary but not enough! Employees need to have the right attitude and bring in and demonstrate appropriate behaviors on the job. The demonstrated behavior and attitude of a competent employee rubs on other team members. Result is “the right culture” in the organization.

NiMble helps organizations build their specific Competency Dictionary based on the type of work being done in the organization. We observe the behaviors of the leadership team and key managers and compare it with what should they really have! One to one discussions with the employees help employees understand where they have opportunities to develop their skills and build the right competency. Awareness of competency gaps helps develop measure to bridge them!

A Competency Driven Organization (CDO) is always watching the competency gap and uses it’s knowledge of competencies right from the recruitment onwards. It develops a Competency Framework to determine training needs, promote employees when they are ready for the higher position, reward them for not only doing the job right but also for improving their competency to take-on higher responsibilities within the organization. Watching competency development of employees also helps to chart out the employee careers. The system becomes transparent and employees feel motivated to contribute.

What more do you need - if you have competent and motivated employees around you!

Contact me (vkm@nimble.in) or Pawan at (pawan@nimble.in) if you like NiMble to establish a Competency Framework and change yourself to a Competency Driven Organization (CDO).

VK – Feb 11, 2010

 

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