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Social Developement Organisation

There has been paradigm shift within social development organizations towards performance-based accountability, with greater emphasis on achieving results and objectives.

With funds drying up, cost efficacy and collaborative approach for demonstrated impact have become the key drivers for growth and viability of operations.

Opportunistic and unplanned growth leads to fragile processes that cannot take increasing loads and ends up with system failures and unhappy stakeholders.

NiMble works with organizations to review, benchmark, realign/establish processes, procedures and policies. It helps organizations to implement strategies and manage rapid growth and operations professionally in the changed environment.

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Thrust Areas

• Social Development
• Livelihood & Food Security
• Health & Nutrition
• HIV/AIDS Prevention
• Disaster Management
• Urban Development
• Poverty Reduction
• Micro-credit and Micro enterprise programs
• Governance

 

Services Offered:

 

Program Dev & Management

• Project development,
• Evaluation studies
• Create Information Systems
• Quality Assurance Review

 

Process & Management

• Organization process audit
• Process Standardization
• Core competency audit
• Process Reengineering

 

Research & Assessments

• Best Practices Research
• Socio-economic surveys
• Supply Chain Research
• NGO partnership screening
• Stakeholder engagement
• Information Management & Implementation Monitoring

For more information about what how NiMble can help you, please send us your enquiry.
To access and download whitepapers and presentations for this industry segment, click here.

 

Project Dossier

Presented in this section are samples of projects undertaken by NiMble. To view our client list and testimonials, click here.

 

Contracted By: The World Bank

Background
The Government of Orissa was keen on improving access to social services and service delivery outcomes. But the inadequacies and inefficiencies of the delivery, monitoring and control mechanisms impaired the impact of the govt. programs and minimized its effect at the grassroots level.

Scope of Work
NiMble was assigned the task of conducting an exploratory study for developing a proposal to conduct expenditure tracking study of Sampoorna Gramin Rojagar Yojana (SGRY) program in Orissa. NiMble’s scope of work was to prepare i) a detailed description of the formal institutional arrangements in place for delivering the public service, based on secondary data available with the department; and (ii) formulate the detailed methodology for conducting the second phase of the study, including sample design, research tools and report format.

How NiMble Helped
NiMble studied the program guidelines and government orders; scanned records; conducted field visits; interacted with government officials at the central, state, district and block levels; met representatives of PRI’s, beneficiaries, NGOs and community opinion leaders and mapped the following:

• Arrangements between the agencies implementing SGRY in Orissa
• Flow of funds from the central and state govt. right up to the beneficiaries
• Accounting, monitoring & control mechanisms being followed

NiMble also identified possible areas of inefficiencies and leakages in the program that needed to be studied in detail. NiMble suggested a holistic research to validate the inefficiencies and leakages identified by it in this phase of the study that includes:

1. Social Research – survey impact at the beneficiary and implementation level.
2. Financial Study – of books of accounts and other records.
3. Systems Study – study program guidelines; its understanding by the implementing agencies and the service delivered and find the gaps between each of these stages.

 

Contracted By: OXFAM GB, Kolkatta

Background
Oxfam GB is a development, relief, and campaigning organization that works with others to find lasting solutions to poverty and suffering around the world. Oxfam’s programme in India includes work on livelihoods, gender equality, disaster preparedness and response, girls’ education, response to conflict and peace-building, and HIV/AIDS.

Scope of Work
NiMble was assigned the task of mapping the supply chain of the fishery industry for programmatic intervention in Orissa. Under this assignment, NiMble as to 1) identify the local and regional market potential for main species of in the catch of fisher folk of Ganjam and Puri district; 2) map the value addition chain; 3) map the intermediaries and channels involved prepare 4) detail the cost of production and marketing vis-à-vis price obtained at all levels in the chain; 5) undertake a cost benefit analysis of different fish species and 6) map the major markets including recommendation on which markets to use.

How NiMble Helped
NiMble drafted an exhaustive report on the “Supply chain of fishery in Puri and Ganjam district of Orissa” after a detailed study of the major fishing location including harbours, landing centres, market within Orissa and regional markets, service providers, barriers to trade within the vicinity in line with the scope of work.

NiMble helped in segmentation of the market and product on the basis of supply and demand indicators for the concerned species. It mapped the difference in the supply chain for the various categories of producers and at the same time did a value analysis to identify the non value added players (NVA) in the chain.

Innovations Delivered
Nimble suggested an integrated/ holistic intervention through out the supply chain to be made developing a comprehensive framework based on the following –

1. Infrastructure – advocate for policy intervention for creation of FPMC’s, availability of logistical infrastructure, etc.
2. Information and technology – Dissemination of information on price and market, availability of fish prediction data, promotion of e-choupal, etc.
3. Socio-economic – linkages with formal credit institution with extended role of the MFI’s, brand promotion of co-operative bodies like ‘Samundram’, etc.
4. Regulatory Mechanism – advocacy for ‘Community property right’ on near shore activity, advocacy for ‘first right on catch’ for groups like ‘Samundram’, etc.

 

Contracted By: CARE India

Background
CARE had partnered with the Rajasthan state government for the first time in India for “food-for-work” program. It was not attuned to working with the bureaucracy and did not understand the full import of government guidelines till the program was halfway through. The program was implemented by three NGO partners who were organizationally weak and lacked proper systems and staff.

Scope of Work
NiMble was assigned to handle the supply chain process management analysis of Bikaner Drought Response Program (BDRP) in Bikaner, Rajasthan. For this NiMble undertook to study: a) current systems, procedures and processes for procurement, handling and distribution of commodities; b) procedures adopted at the field level; c) compare (a) and (b) and point out gaps; d) responsiveness of the system and practices with reference to beneficiary needs, transparency of the system and donor compliance; e) CARE’s inventory management loss reconciliation system and develop a compatible to match the specific needs of Food for Work programs and f) review commodity reconciliation for all quantities purchased from February-July, 2003.

How NiMble Helped
NiMble undertook a detailed study of the processes and procedures adopted and implemented by CARE in this program and analyzed the responsiveness of the current system with those outlined in their procedures, manual and guidelines. This involved detailed process mapping and benchmarking of the existing systems, procedures and processes involved, documenting the same and reporting it back to CARE.

NiMble used the appreciative inquiry and participatory evaluation tools to achieve the objectives of this study. The findings have elicited much appreciation from CARE.

NiMble provided several important and innovative recommendations such as:

• Formulation and reinforcement of procedures
• Setting up centralized procurement knowledge base
• Establishing best practices & benchmarking procedures
• Creating tools (including IT) to facilitate program implementation

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