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Change Management


Change management is a structured approach to shifting/transitioning individuals, teams, and organizations from a current state to a desired future state. Change Management Programs enable companies to control the installation of new processes to improve the realization of business benefits. These programs involve devising change initiatives, generating organizational buy-in, implementing the initiatives as seamlessly as possible and generating a repeatable model for ensuring continued success in future change efforts.


Change Management involves the following steps:
• Systematic diagnosis of the current situation in order to determine both the need for change and the capability to change
• Defining clear, non-negotiable goals and designing incentives to ensure these goals are met
• Identifying barriers to change and employees most impacted and work to predict, measure and manage the risk of change
• Communicating the objectives of change management across the organization and getting the buy in of employees
• Continuously monitoring progress to ensure successful implementation of change management program and taking corrective actions if required


Companies use a Change Management Program to:
• Implement major strategic initiatives to adapt to changes in markets, customer preferences, technologies or the competition’s strategic plans
• Align and focus an organization when going through a major turnaround
• Implement new process initiatives

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